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FAQs

Prototypes Component
1. What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

2. Do you have a minimum order quantity?

No,we offer to one piece.

3. Can you supply the relevant documentation?

Material certificate & heat treatment protocol, design CAD of tool,setting-up parameters,QC inspection reports, DFM,progress report,trial report, etc.

4. What is the average lead time?

For samples, 1) machined spare parts, the lead time is about 7~15 days. 2) Injection mold, first article is about 30 days or more depends on mold size. 3) Progressive tool, the leadtime 40 days.4) Mass production, the lead time 10~20 days.If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

5. What kinds of payment methods do you accept.

You can make the payment to our bank account by T/T.

6. What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

7. How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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